Clinic Policies

Scheduling

• Alaska Veterinary Clinic requires a deposit for appointments. This includes exams and surgeries. The deposit holds your appointment and goes towards the exam or surgery scheduled for that day.

Cancellations

• Alaska Veterinary Clinic requires at least 24 hours advance notice of a cancellation for an appointment or surgery.

• Failure to do so will result in a forfeit of your deposit.

• Advanced notice of a cancellation allows us to fill the appointment slot with another animal who needs to be seen.

Late Appointments

• Your time is valuable, and so is ours. If you are late to your scheduled appointment, you may be subject to a late fee if we are still able to see you. If we are unable to see you, we will reschedule your appointment.

• When you are late to your appointment, it impacts the quality of care we are able to provide to your pet as well as other pets scheduled during the day.